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We help maintain boundaries to respect everyone’s privacy,
so recordings happen only when it’s needed, known and allowed.
Most EZVIZ products come with a sleep mode that you can enable via the EZVIZ App to stop the camera from recording – no live streaming, recording, motion detection, etc. will take place after you set it to stop.
Many EZVIZ indoor pan & tilt cameras are designed with a built-in physical privacy shutter that can be positioned to cover the camera lens completely. You can customize time periods to activate the cover automatically.
We advise all users to use EZVIZ devices to only monitor within permitted and necessary areas. With specific doorbell cameras, you can set up a 101% black mask to completely block video in a restricted area.
EZVIZ has developed Initiatives on the Proper Use of Video Products based on applicable laws, rules, and regulations, and we advocate the importance of privacy protection to and for all users.
*The availability of the above-mentioned privacy features may vary across camera models. Please refer to your device’s settings page on the EZVIZ App for precise information, or contact our support team for further help.
Learn how you can responsibly use your product while protecting everyone’s privacy.
The EZVIZ App is the hub for you to manage your unique EZVIZ account, devices and their related data. We are constantly updating it by innovating new features and privacy technologies.
This further secures your EZVIZ account, as it ensures that even people who know your password can’t access your account without your knowledge. When a device wants to log in, a verification code will be sent to your registered phone number, which you must enter to sign in.
You can set up a password that is independent of your account password to further protect your device videos and images, so that others cannot easily access them.
Change log-in password
Bind security email addresses and/or phone numbers
View and delete devices with account access
If you no longer wish to use an EZVIZ device or EZVIZ cloud services, you can close your account with us, which will wipe out all your account data with EZVIZ.
Settings in your EZVIZ App have been carefully designed so that you can quickly understand what information is being collected and shared, and control their status or change your preference whenever you feel the need to.
We provide a dedicated page to give you full visibility over your personal information.
Your EZVIZ cameras, sensors or doorbells can generate various types of notifications to alert you about device status, detection activities and more. You can choose if you want to receive them, how you want to receive them, and if you want access to event details.
You may share an EZVIZ device with a family member or a trusted friend, so they can have full or partial access up to your choice to use your device. You may modify the list to stop sharing to maximize device security.
If you use EZVIZ CloudPlay for video storage services, you may change your subscription, and manage the videos and images stored in your cloud account, with the option to download them to your local devices for backups.
We ensure you make informed decisions when granting permissions, and you can always change them later. You will receive an easy-to-understand prompt the first time we need a certain type of data.
During your use of EZVIZ products and services, you can obtain detailed information about the manner and scope of our collection of your personal data at any time on your EZVIZ App under About EZVIZ > Privacy Policy.
EZVIZ gives you transparency over the data that may be shared with entrusted third parties and the services that they require access to your data to provide, under About EZVIZ > Entrusted Third Parties.
It is an honor and privilege to have your trust in choosing EZVIZ. We will collect and process your data only when it’s adequate, relevant and necessary to provide you with better products and services. To further understand our scope of data collection, read our Privacy Policy.
We design camera products with built-in privacy features and develop useful, easy-to-use control options and user settings. You can use these to feel secure when using EZVIZ products in private areas, customize your privacy preferences and manage your data confidently.
We will always be transparent about what data we process and for what purposes with detailed disclosures of the EZVIZ Privacy Policy. We do not and will never sell your information to any third party. You can always contact us regarding our processing and protection of your personal data.
It is EZVIZ‘s policy to comply with the laws, rules and regulations governing privacy and data protection in every country and region where we operate. Despite the complexity over globally diverse policies, we have established comprehensive approaches to adjust our data handling for strict local compliance.
