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Cookies Policy

Last updated: February 20, 2024

The present cookies policy (hereafter the “Policy”) is applicable when you visit our Site and use Direct Smart Home Services. This Policy describes what information Direct Smart Home and their affiliates (“Direct Smart Home”, “we”, “our”, “us”) gather via cookies, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored on your computer or mobile device, however, removal of strictly necessary cookies (explained below) may downgrade or 'break' certain elements of our Site’s functionality.

Here is a quick index of this Policy:

What are Cookies and How We Use Cookies?

Controller of Your Cookies

What Cookies Do We Use and For Which Purposes?

How to Manage Your Cookies?

More Information about Cookies


What are Cookies and How We Use Cookies?

As is common practice with almost all websites, our Site uses cookies, which are tiny files that are downloaded to your computer or mobile device, to improve your experience and allow proper functioning of the site. Those cookies are set by us and are called first party cookies. We also use third party cookies-these are cookies from a domain different than the domain of this website-for instance to analyze traffic to our website.

We use cookies for a variety of reasons detailed below: to personalize your experience on our site, to make your future activities and experience on our site more efficient, to understand how people use our site, and to help us improve the structure and content of our site.

Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

You can find out more about cookies at www.allaboutcookies.org and www.youronlinechoices.eu/


Controller of Your Cookies

For the processing operations carried out in the context of the purposes described in section “What Cookies Do We Use and For Which Purposes” of this Policy, in particular the cookies necessary for the Site to function, Direct Smart Home is the Controller of your personal information in the cookies.

Approved third parties may also set cookies when you interact with our Site or use the Services when the following third-party organizations use cookies on the Site. They act respectively as Controllers of your personal information in their cookies. If you consent to the use of their cookies, these third-party organizations will collect your browsing data and use the data collected via their cookies for purpose being determined in accordance with their RESPECTIVE PRIVACY POLICY.

Below is a list of the third parties that may set Cookies when you visit the Site or use Services, you can learn more about how these third parties use information collected through Cookies by reviewing the privacy policies on their sites.

Name Third Party

Purpose of Cookie Set by Third Party

Third Party Business

Link to Cookie and Privacy Policy

Google

to analyse traffic to our website

Google.com

https://policies.google.com/technologies/cookies?hl=en-US#how-google-uses-cookies

https://policies.google.com/privacy?hl=en-US

Facebook

to distinguish users

Facebook.com

https://www.facebook.com/legal/technology_terms

https://www.facebook.com/policies/cookies

Twitterto distinguish usersTwitter.comhttps://business.twitter.com/en/help/ads-policies/campaign-considerations/policies-for-conversion-tracking-and-custom-audiences.htmlhttps://help.twitter.com/en/rules-and-policies/x-cookies
Microsoft Clarityto distinguish usersMicrosoft.comhttps://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data


What Cookies Do We Use and For Which Purposes?

We use two types of cookies on our site: session cookies and persistent cookies. A session cookie is a temporary cookie that remains on your device until you leave our site. Session cookies are essential to make our site work correctly, as they enable you to move around our site and use our features. A persistent cookie remains on your device for much longer, or until you manually delete it (how long the cookie remains on your device will depend on the duration or "lifetime" of the specific cookie and your browser settings). Persistent cookies help us recognize you as a return user of our site so it's easier and convenient to return to and interact with our site. In addition, persistent cookies also help us recognize and record information about your web browsing habits during the lifetime of the persistent cookie. Our site uses the following types of cookies:


Please see below for more information on our use of cookies:

Provider

Cookie

Cookie-Type

Purpose

Lifespan

Strictly Necessary Cookies

EZVIZ

cookie-disclaimer

Persistent cookie

It is to record the close action of the cookie privacy by user.

1 year

EZVIZ

mall_session

Persistent cookie

Used for verification code in forms.

120 mins

EZVIZ

XSRF-TOKEN

Persistent Cookie

Used for verification of XSRF

120 mins

EZVIZ

AS_AppID

AS_INS

AS_Ran

AS_SessionID

AS_Spl

AS_UserID

AS_Username

ASG_Au

ASG_Aus

ASG_AuthAp

etc.

Session Cookie

Used to identify you when you sign-in to our Site and to enable you to move around the website and use its features, such as accessing secure areas of the Site.

session

Functionality Cookies

User

UserCookies, privacyPolicy

Persistent Cookie

Used for recording your open/close actions of privacy policy

90 days

EZVIZ

x_rec_s

x_sel_s

Persistent cookie

Used for recommending the nearest site

30 days

Analytics Cookies

Google

_ga

Persistent cookie

Used to distinguish users

2 years

Google

_gat_gtag_UA

Persistent cookie

Used to throttle request rate

1 min

Google

_gid

Persistent cookie

Used to distinguish users

24 hours

Facebook

_fbp, etc.

Persistent cookie

Used to distinguish users

1 year

Twitter
guest_id, personalization_id, guest_id_marketing, guest_id_ads, etc.Persistent cookieUsed to distinguish users1 year
Microsoft Clarity_clck, _clsk, CLID, ANONCHK, MR, MUID,SMPersistent cookieUsed to distinguish users30 days – 13 months


How to Manage Your Cookies?

On your first visit to our site, you will see a cookie banner on the homepage informing you about the purposes for which cookies are being used. You can change your cookie preferences through the cookie banner, where you have the option of opting-in to the use of non-essential cookies (explained above) on your device. Alternatively, most web browsers allow control of most cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling strictly necessary cookies will affect the functionality of our site and your ability to use certain features of our site.

Kindly note that if you block or reject some of our Cookies, you may not be able to use certain functions or Services. Therefore, it is recommended that you do not disable cookies.


More Information about Cookies

If you reside in the countries/regions listed here, your personal information is controlled by Direct Smart Home. For all other users, your personal information is controlled by Direct Smart Home.

For more information regarding the processing of your Personal Data by Direct Smart Home or to exercise your rights of Personal Data, please read our Privacy Policy or contact us at privacy@ezvizlife.com . Please provide: (i) your name (or nickname), your country/region of residence and your preferred method of contact; and (ii) the details of your request or comment along with any corresponding website links or pages.

If they can’t answer your question, you have the right to contact your local data protection supervisory authority.



Direct Smart Home

9a Bowes Road, Middlesbrough, Cleveland, TS2 1LU



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