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EZVIZ CloudPlay
A safer, simpler way to store and share every important moment
Sign up for your free trial today and enjoy up to 30 days of cloud video storage
Video Cloud Service Platform
A Next-Level Video Storage Experience
CloudPlay means less hassle, less worry
No more video loss caused by storage card failure or camera theft.
No more missed moments as you can always view and replay them on cloud.
No more frustrating storage limits with local storage tools.
It’s all about seamless, interactive experiences
Access live videos on your smart camera anywhere and any time through the EZVIZ App. From daily routines to unexpected events, you’re just a touch away from knowing what’s going on.
Live viewing
Instant alerts
We make it simple to store and share every moment
If you would like, upon subscription, EZVIZ CloudPlay can automatically save motion-triggered videos, or simply record a sweet family moment whenever you want. We offer versatile subscription plans to make sure every need is well covered.
*For video sharing, users will need to first download cloud videos to the EZVIZ App on their mobile device.
Autosaved event-based video history
Easy video sharing via EZVIZ App*
Everything about your data safety is our priority
EZVIZ strictly follows the industry’s security standards and never compromises your privacy for any reason. Data transmissions between your devices and the Cloud is double-encrypted from end to end.
Encrypted video storage
Multi-step authentication
Choose the Right Plan For You
Free Trial
Standard Plans
Premium Plans
Enjoy CloudPlay for up to 30 days before making a commitment
Available for every EZVIZ camera purchase
7-day event-based video history
Every camera supported*
Unlimited cloud storage
3, 7 and 30-day event-based video history – your choice
1 camera supported*
Unlimited cloud storage
7 and 30-day event-based video history – your choice
Up to 4 cameras supported
Unlimited cloud storage
The most flexible options you can have to record what’s important
The go-to option to upgrade your trial
A bundled solution for families to store, share and care
A budget saver if you have multiple EZVIZ products
*Every EZVIZ camera can enter a 30-day free trial on EZVIZ CloudPlay upon camera purchase. The standard plans only offer cloud storage to one EZVIZ camera.
Plan pricing and details may vary among countries and regions. Please refer to the subscription page on your EZVIZ App for final information.
A Simple Setup Gets You on the Cloud!
Step 1
Download the EZVIZ App, log in and connect your EZVIZ products to it.
Select camera you want to enroll from the EZVIZ App.
Choose your storage plan.
Enjoy all EZVIZ CloudPlay benefits!
Step 2
Step 3
Step 4
Seamless, real-time video viewing
Auto motion-based video recording
Unlimited, secure cloud storage
AND MORE!
7-Day Plan
30-Day Plan
We Innovate to Make EZVIZ CloudPlay Better
Seamless
Global service coverage with networked cloud servers for faster, smoother video viewing and playback on every end device.
Stable
Secure
High computing efficiency that guarantees high concurrency and low latency for real-time, lag-free experiences.
Security-first data system that strictly adheres to international cloud security protocols for ultra user privacy.
10M+
Monthly active users
Videos saved on the cloud every day
Alerts processed and sent daily
Real-time video views initiated daily
10M+
100M+
100M+
Check Compatibility
We are working hard to bring EZVIZ CloudPlay to the wider world.
Available countries and Regions
Your subscription will be automatically renewed by the end of each billing cycle after you set up auto payments with your credit card.
You can change your CloudPlay subscription at any time. Please go to the cloud storage page on your EZVIZ App to choose among plan options on the length of video history, number of supported cameras, or different billing cycles (monthly/yearly).
For most countries and regions, EZVIZ CloudPlay offers monthly or yearly subscription options. Within the plan benefits, the “event-based video history” means users can view and playback motion-triggered video clips that happen over a period of time – which can be the last 3 days, 7 days or 30 days. For example, when you subscribe to a monthly plan with 7-day event-based video history, you can use CloudPlay for 30 days but can only playback event videos that date back to the last 7 days. Videos of the 8th day will automatically overwrite those from the 1st day. But you can always save videos on your mobile device manually before the 8th day. The same logic applies to the 3-day and 30-day event-based video history benefits as well.
You can easily view, download and share videos using the EZVIZ App. For video sharing, please firstly download the cloud videos to your video library on the EZVIZ App and then click on the sharing options to send them to others or post on social media.
For your CloudPlay works properly, please make sure the requirements below are met:
• High-Speed Internet Connection (1.5Mbps+)
• Mobile OS: iOS 7.0+ (iPhone, iPad), Android 4.0+
• Ensure that your camera has the latest firmware
Also, it is likely that the services can experience temporary suspensions or interruptions due to internet issues or account setup, which may include:
• The device is offline due to Wi-Fi intermittency, service provider uptime or other types of connection failures.
• The camera fails to upload the video to the cloud due to the bandwidth limit.
• The camera is deleted from your account.
• The cloud auto recording is stopped.
If the above information isn’t helping with your problem, please do not hesitate to contact our support team at rma.glb@ezvizlife.com.
Your subscription starts only when your free trial ends, and you choose to continue the services with a paid subscription and agree to add your credit card. EZVIZ CloudPlay will charge you according to your billing cycle (yearly or monthly) and your subscription will renew automatically unless you cancel it. Taxes may apply during the recurring payments.
Sorry that you cannot get refund for any payments you’ve already made once your subscription starts. If you decide to unsubscribe, you can cancel the plan at any time. You will still have full access to the subscription until the end of the period you have paid for.
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